To fix, I need to force close the app, disconnect and reconnect wifi on the iphone, reopen the app and everything will work fine until the next time I either switch to another app or the screen goes to sleep. If I then open another app and return to the Sonos app, it will freeze and cannot connect to the system. Opening the app and beginning music will work occasionally. ![]() I've narrowed down that my troubles are specifically down to the iOS app. What did you all do to fix your system? How do you live with the Sonos app being so unreliable in its connection to the system? I love how the system sounds and how it works (when it works), but this app is driving me out of my mind.ĮDIT: So after much more troubleshooting, including numerous channel changes, more restarts, switching off Private address in iOS wifi settings, etc. I know this issue happens a lot, as I feel like I've read just about every troubleshooting thread online. In the initial call they said everything actually looks fine on their end. I'm yet to contact support for a second time to see if they have any further fixes. I did this, it woked fine for 30 minutes, then back to the same). Things I've tried:* Complete system on wifi vs Beam wired by ethernet and One SL's on wifi.* Numerous resets of the modem router and the speakers* Setting static IP addresses for the speakers* Creating port-forwarding rules for the speakers on my modem router to bypass the firewall* Turning off band-steering on the modem* Setting non-competing wireless channels for the router and for the Sonos system.* Uninstalling and reinstalling the Sonos app* Submitting diagnostics and chatting with Sonos support (which suggested the wireless channel change for the Sonos. Let's fix it" error message? My current setup is Beam and 2 x One SL's, controller app on an iPhone 12 Pro and iPad Pro 2020, as well as a partner using an Android phone. Will the app find my system, or will I see the dreaded "Unable to connect to Sonos. ![]() Opening the app is always a flip of the coin. No, you can’t talk to it using Siri (it’s got Amazon’s Alexa assistant onboard), but you can control it using Siri on your other Apple devices.I honestly feel like I'm at wits end with the Sonos app. It’s not only a fraction of the price of a HomePod, but it’s now a fully AirPlay 2-compatible citizen. When my (non-AirPlay 2) Sonos Play:1 was playing along with the Play:5 and the HomePods in my living room, I was able to press the play/pause button in the bathroom and pause the music everywhere. This extends to the controls on the Sonos hardware itself. ![]() You can control playback from the Sonos app, so you can pause, resume, and even skip to the next track-not just on Sonos speakers, but on all the speakers that are connected together. That starts with the ability to group non-AirPlay Sonos speakers with an AirPlay-compatible one in order to create a larger playback group, but it doesn’t stop there. Sonos has done some nifty engineering to bridge the gap between AirPlay and any other Sonos speakers in your home. Just because these Sonos devices support AirPlay 2 doesn’t mean that they lose any of their other, existing features. It’s not as robust-everything’s got a two-second buffering delay, for instance-but I was able to play a podcast from my iPhone using Overcast (which doesn’t support AirPlay 2) to the Play:5 and my pair of HomePods. With all this talk about AirPlay 2, it’s worth noting that AirPlay 2-compatible speakers also support the original AirPlay protocol. You can control Sonos devices via the HomePod, too: When listening to music on a paired set of HomePods in my living room, I said, “Hey Siri, also play this in the garage,” and the music immediately picked up on the Play:5 in the garage, in sync. I was able to tell my iPhone to play some music in the garage, and in a couple of seconds, music sprung from the Play:5. ![]() With AirPlay 2, Sonos speakers gain Siri support.
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